Hospital etiquette

For good cooperation

For our doctors, nursing staff and employees, you are at the center of everything they do. To ensure that the complex "healthcare cosmos" of the hospital runs smoothly and that you can recover well, we have put together a little hospital etiquette guide for you.

With a telephone, television, radio, relaxed visiting times and a wide range of services, we offer you a great deal of personal freedom and a variety of contact options. However, medical and nursing requirements have absolute priority. Please be considerate of your fellow patients in all your activities.

Please ensure that you dress appropriately when visiting individual facilities within the hospital. Please do not stay outside the hospital in a bathrobe or with visible medical equipment.

Smoking and the influence of alcohol can greatly disrupt or prevent the healing process. Remember that alcohol in combination with medication poses a particular risk to you.
Therefore, the consumption of alcohol is not permitted in our clinic.
Smoking is prohibited in the entire building of the Sportklinik Hellersen. The smoking area in the entrance area of buildings 1 and 2 is an exception.

Nowadays, mobile communication is possible everywhere. If necessary, you can also be online with us using your laptop or tablet. Our aim is to be able to discharge you in as short a time as possible. Therefore, please check your needs and ask us about the requirements for Internet access.

The fire safety regulations in hospitals are rightly regulated very precisely by law. Please observe the signs posted everywhere. We would also like to draw your attention to the fact that open fires, candles and tea lights are strictly prohibited - even during the Advent and Christmas season.