International patients


At Sportklinik Hellersen, we treat patients from all countries of origin and offer treatment tailored to the needs of each individual. Our experienced doctors guarantee first-class care in the fields of orthopaedics, trauma surgery, sports medicine, endoprosthetics and spinal surgery.

Treatment requests

For a treatment request, all relevant information must be sent by e-mail to the address of the relevant specialist department. Up-to-date medical documentation is required in order to assess the treatment options accurately.

These include

  • The patient's general state of health
  • Doctor's letters
  • Findings with diagnoses
  • X-ray, CT or MRI images

The documents should preferably be submitted in German or English. Large image files can be submitted on CD or another data carrier. Once the documents have been received, an outpatient appointment will be arranged with subsequent surgery planning.

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For patients who do not have sufficient knowledge of German, it is necessary to bring an interpreter to outpatient and surgery appointments. This ensures that all medical information is clearly understood and that informed consent to the treatment measures can be given.

Billing

Invoicing is based on a cost estimate. The estimated amount must be transferred in advance. Private individuals without embassy support can also transfer the corresponding amount to the account and receive treatment at Sportklinik Hellersen. In order for the operation to take place on time, it is necessary that the payment is received on time.

Aftercare

Follow-up treatment takes place either in the Sportklinik Hellersen or with a specific order at the place of stay.